Last Updated: April 22, 2025

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Welcome to GEMMA R. LEE ENTERPRISES. By accessing or using our website at www.gemmarlee.com, including our services on Shopee, Lazada, or any direct purchase or repair request, you agree to comply with and be bound by the following Terms and Conditions.

Please read them carefully.

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1. Company Information

 

GEMMA R. LEE ENTERPRISES is a duly registered business in the Philippines, established in 2004. We offer remanufactured toner and ink cartridges, compatible printing supplies, printer repairs, and free-use printer rental programs with consumable subscriptions.

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2. Use of Website and Services

 

By using our website, you affirm that you are at least 18 years old or have the consent of a parent/guardian. You agree to use this site only for lawful purposes and refrain from any activity that could harm the site, its content, or its users.

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3. Product Orders and Payment

 

• All prices displayed are in Philippine Pesos (₱) and are subject to change without prior notice.

• Orders are confirmed upon successful payment or mutual agreement for billing (corporate clients).

• We reserve the right to cancel or refuse any order at our discretion, particularly in cases of suspected fraud or misuse.

 

4. Shipping and Delivery

 

• Standard delivery timelines vary depending on location and product availability.

• Free delivery and pick-up apply only to areas and clients eligible under specific service packages.

• We are not responsible for delays caused by third-party couriers but will provide tracking and support when available.

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5. Warranty and Returns

 

• All products come with a standard warranty (duration depends on product type).

• Faulty or defective items may be returned or exchanged within 7 days of delivery.

• Tampering, misuse, or unauthorized inspection by non-GRLE personnel will void warranty coverage.

 

6. Free Use Printer Programs

 

• Printer remains property of GEMMA R. LEE ENTERPRISES.

• Clients must purchase monthly toner/ink to maintain eligibility.

• Only authorized GRLE technicians are allowed to inspect or repair printers under this program.

• Misuse or breach of agreement may result in retrieval of the printer.

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7. Intellectual Property

 

All materials on this website, including content, logos, images, and brand elements, are the intellectual property of GEMMA R. LEE ENTERPRISES and may not be used, copied, or reproduced without prior written consent.

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8. Limitation of Liability

 

GEMMA R. LEE ENTERPRISES shall not be liable for any direct, indirect, incidental, or consequential damages resulting from the use or inability to use our products or services, including website-related issues or downtime.

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9. Privacy

 

We respect your privacy. Please read our Privacy Policy for full details on how we collect, use, and protect your personal information.

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10. Amendments

 

We reserve the right to update or modify these Terms and Conditions at any time. Changes will be posted on this page with a revised effective date.

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11. Contact Us

 

For questions or concerns regarding these Terms and Conditions, you may contact us at:

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📧 info.gemmarlee@gmail.com

📱 0956-390-5435

🌐 www.gemmarlee.com